Privacy policy

How Virtualizeapis collects, stores, and protects personal information related to forex chart reading training enquiries.

This policy explains how Virtualizeapis (“we”, “us”) handles personal information when you use https://virtualizeapis.digital or enquire about technical analysis training.

Data controller

Virtualizeapis, 87 Hill Street, York Plains, Tasmania. Email: info@virtualizeapis.digital. Phone: (03) 6257 4778.

Information we collect

  • Identity and contact details you submit (name, email, phone if provided)
  • Enquiry content (preferred lesson format, chart experience notes, message text)
  • Technical logs ordinary to hosting (IP address, browser type, pages visited)
  • Cookie preferences stored in your browser when you use the consent banner

We do not ask for account passwords, government ID numbers, or payment card details through the website forms.

Why we collect it

  • To respond to enquiries and schedule lessons
  • To deliver training and related session notes
  • To maintain site security and basic audience understanding (if analytics cookies are accepted)
  • To meet legal and accounting obligations tied to bookings

Retention

Enquiry emails and booking records are kept for as long as needed to manage the relationship and for up to seven years where required for financial record-keeping. Analytics data, if collected, is retained according to the analytics provider’s settings, typically in aggregated form.

Sharing

We use service providers for email, hosting, and (if enabled) analytics. They process data only to provide their service. We do not sell personal information. We may disclose information if required by Australian law.

International transfers

Some providers may store or process data outside Australia. Where that occurs, we take reasonable steps to ensure appropriate safeguards consistent with the Australian Privacy Principles.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. Contact info@virtualizeapis.digital. You may lodge a complaint with the Office of the Australian Information Commissioner if you are unsatisfied with our response.

Children

Training is aimed at adults. We do not knowingly collect information from children under 16.

See our Cookies page for cookie details and our Terms for general site conditions.